FAQ

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Our estimated shipping time ares
- 3 to 18 days shipping for order shipped to US and Canada.
- 10 to 21  days shipping for order shipped worldwide.
 
A shipping confirmation email with the tracking information will be sent to you as soon as your order is shipped. 

All orders will be dispatched from our workshop within 3 business days. Please allow up to 5 days during peak seasons.

HOW CAN I TRACK MY ORDER?

You can track your order by clicking this link:https://kmdesigart.com/apps/trackingmore

Orders information generally becomes available 48 to 72 hours after you place the order.

CAN I PAY USING MY DEBIT/CREDIT CARD?

 We accept all major credit/debit card payments

CAN I STILL MAKE CHANGES TO MY ORDER IF ITS PLACED?

Order changes, cancellations, shipping address update, and other changes need to be done within 24 hours upon placing the order. You can send us an email at kmdesignartsho@gmail.com  for any requests.

WHAT DO I DO IF MY PRODUCT IS DEFECTIVE?

If you receive a defective item, please send us an email at kmdesigartsho@gmail.com  so our Customer Service Team can assist you.